Our new AI chatbot – instant support around the clock
20.03.2025 / by Ontaris

We are pleased to introduce a significant new feature on our website: Our AI-powered chatbot is now available and will support you with quick and reliable answers at any time. With this new function, we want to offer our customers and interested parties an even simpler and more efficient way to obtain information and get help quickly in the event of support.
What can our chatbot do?
Our AI chatbot is specially designed to provide you with specific information about our products and services. Whether it’s about the explosives stock book, the explosive ordnance stock book or eKWB – the chatbot knows the answers to your questions. It also assists you with technical issues by offering you solutions for support cases or forwarding you directly to the right contact person.
The chatbot is particularly appreciated for its speed and availability. Instead of having to search for answers for a long time, you receive precise information immediately – 24 hours a day, seven days a week.
Simple, fast and intuitive
Our chatbot has been developed to be not only efficient, but also user-friendly and intuitive. It communicates in clear and understandable language so that you can quickly find the information you need. With just a few clicks or a short input, you can get the answers you need.
Why an AI chatbot?
With the introduction of our AI chatbot, we want to further improve our customer service and give you the opportunity to get in touch with us easily at any time. Whether you have a question about our products or need help in a support case – the chatbot offers you a quick and efficient solution.
Try it out right away! You can find the AI chatbot directly on our website in the bottom right-hand corner. To start a chat, click on the icon and enter your question.
We look forward to your feedback and are constantly working on expanding the functions to offer you the best possible service. 😊